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SALES: 020 5297 000 | SUPPORT : 020 5200 025
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  • ZUKU FIBER
  • ZUKU SATELITE TV
SUPPORT: +256 200724848| SALES:+256 206302222
MY ACCOUNT / LOGIN
Zuku
Zuku
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  • Fiber
  • Products & Services
    • Home Internet (Triple play)
    • Business Packages
  • Payments
  • Zuku Shops
  • Coverage
  • Customer Care
    • My Account
    • Speed Test
    • Moving Houses
    • How to pay
    • FAQ
  • Contact US

Self Help USSD

HomeFAQSelf Help USSD

What is Zuku USSD?

A more cost effective new self-service platform that allows customers to self-serve common questions from any basic handset at any time.

What are the key benefits?

  • It helps customers check :• Account balance
    • Account number
    • Due Date
    • Account Status

How do I register for this service?

No Registration is required. All customers have to do is to dial *502# and select any one of the transactions:

Is this service available 24×7?

  • Yes, the service is available round the clock.

Are there any charges for this service?

  • Service costs 10ksh

Is this service available in all countries?

  • The service is at present available only in Kenya, more countries to be enabled over the next few months.

Is this service available on all networks?

  • The service is at currently available on Safaricom and Airtel networks only.

Will there be more services available in Zuku USSD in the future?

  • Yes. More features and will be enabled over the next few weeks and months too.

Can I view the transactions relating to my account?

  • You register and view your transaction history via http://zuku.co.ke/get-help/my-account .

Zuku Packages
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  • Pay Now
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Contact Information

Plot 37A Binayomba Road, Bugolobi
Kampala, Uganda
Fiber Support : 0200 724 848
Email : support@zukufiber.co.ug Telesales/ Sales Email:
Cablesales@zukufiber.co.ug
Telesales/ Sales Contact :
+256 206302222

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Wananchi Cable(U) is regulated by Uganda Communications Commission. UCC Toll free line 0800 222777
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