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SALES: 020 5297 000 | SUPPORT : 020 5200 025
MY ACCOUNT / LOGIN
 
  • ZUKU FIBER
  • ZUKU SATELITE TV
SUPPORT: +256 200724848| SALES:+256 206302222
MY ACCOUNT / LOGIN
Zuku
Zuku
0

Cart

  • Fiber
  • Products & Services
    • Home Internet (Triple play)
    • Business Packages
  • Payments
  • Zuku Shops
  • Coverage
  • Customer Care
    • My Account
    • Speed Test
    • Moving Houses
    • How to pay
    • FAQ
  • Contact US

USSD Self Care

HomeUSSD Self Care
Use  our cost effective new self-service platform that allows customers to self-serve common questions from any basic handset at any time.

 

To Access our USSD Services

Dial *502#

For Balance Enquiry

  • Dial  * 502#
  • Enter 1. (Account Information) then press send
  • Enter 1. (Balance Enquiry) then press send
  • Select your account then press send

Know your Next Due date

  • Dial  * 502#
  • Enter 1. (Account Information) then press send
  • Enter 2. (Due Date) then press send
  • Select your account then press sen

Mini statement

  • Dial  * 502#
  • Enter 1. (Account Information) then press send
  • Enter 3. (Mini statement) then press send
  • Select your account then press send

View Account Number

  • Dial  * 502#
  • Enter 1. (Account Information) then press send
  • Enter 4. (View Account Number) then press send

Upgrade my Account

  • Dial  * 502#
  • Enter 2. (Upgrade my Account) then press send
  • Select your account then press send
  • Select the package to upgrade to then press send

Make payment

  • Dial  * 502#
  • Enter 3. (Make Payment)
  • Select your account then press send
  • Select the payment method then press send

Zuku Packages
  • Fiber Packages
  • Pay Now
  • How to pay
Contact Information

Plot 37A Binayomba Road, Bugolobi
Kampala, Uganda
Fiber Support : 0200 724 848
Email : support@zukufiber.co.ug Telesales/ Sales Email:
Cablesales@zukufiber.co.ug
Telesales/ Sales Contact :
+256 206302222

Quick Links
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Wananchi Cable(U) is regulated by Uganda Communications Commission. UCC Toll free line 0800 222777
All Rights Reserved | Copyright 2023 © Wananchi Group Ltd

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